Flossy is commited to giving you the highest quality, American made products. If you have any questions, commentary, concerns, or just want to tell us that you have been converted to flossy-ism, please do not hesitate to contact us at:
Terms & Conditions:
Returns are only accepted within 30 days of receiving the product. Flossy reserves the right to refuse a return based on the condition of the product, lack of parts that came in original packaging, and custom engraved orders.
- Flossy will NOT RETURN the price of packaging, shipping and handling of a returned product.
- Flossy will NOT RETURN any custom engraved knobs, regardless of "dislike" or personal reasons. We can and will exchange the knob for another with or without custom engraving. Flossy reserves the right to exchange the product based on similar make or type at Flossy's discretion.
Please use a standard shipping method like USPS and mark it with a low value and as a "defective product".
Additionally, the Consumer must email us prior to Returning the Product for acknowledgement of the return.
The retailer or the customer should return the product in question, freight pre-paid. It must be accompanied with the original sales receipt and a clear description of the problem.
This limited warranty may give you specific legal rights, which vary from state to state.
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